Easy Japanese for Work

S1 E242019

Adjusting a schedule with a client

Episode Synopsis

Today: adjusting a schedule with a client. Lan Cheng, from China, works in Gunma Prefecture at a company that makes pizza ovens. His bright and positive personality is an asset as he learns all about pizza oven maintenance. He's also working on developing a system to improve the safety of the ovens. Though his technical knowledge is excellent, he'd like to learn how to better communicate with customers. To help, he'll take on a roleplay challenge and get advice from business Japanese experts.

Next Episodes

All Seasons

Communicating a sense of gratitude

Episode 1

Easy Japanese for Work

Adjusting a schedule with a client

Episode Synopsis

Next Episodes

Communicating a sense of gratitude

How to politely ask someone to repeat something

Expressing an opinion concisely

How to make explanations using photos and other materials

Relaying messages

Obtaining permission

Making apologies

Making suggestions

Asking questions using keego

Offering support

Asking how to pronounce names

Asking for clarification

Answering phone calls for others

Responding when you've been asked to do too many things

Offering logical explanations

Handling difficult negotiations over the phone

Supporting a subordinate

Politely explaining rules

Dealing with ambiguous complaints

Telling passengers in a hurry that they may be late

Asking a shop manager to follow orders from head office

Identifying your chance to speak at a meeting

Explaining when there's been a misunderstanding

Adjusting a schedule with a client

Making small talk with a client

Cheering up a junior employee who is feeling down

Asking others for favors

Checking that others have understood instructions

Reporting to a superior that a coworker is ill

Turning down a request for support politely

Business Japanese Quiz Part 1

Business Japanese Quiz Part 2

Dealing with a complaint from a neighbor

Asking for instant guidance

Asking for further information

Saying how much you can do

Explaining that you can't make a decision on the spot

Taking over someone's work without hurting their feelings

Explaining a need for staffing adjustment

Pointing out a senior coworker's mistake

Words of support for a coworker

Fielding an urgent request on the phone

Determining what is worrying a client

Making a polite request to a superior

Asking someone to repeat and clarify

Recommending additional repairs

Business Japanese Review Special: Part 1

Business Japanese Review Special: Part 2

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