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Easy Japanese for Work

S1 E212019

Asking a shop manager to follow orders from head office

Episode Synopsis

Kim Yeon-gyeong, from the Republic of Korea, works at a company that's helping a ramen chain spread throughout Japan. Her bright and bubbly personality is an asset as she promotes customer service training for staff at ramen shops. She's great at speaking frankly with people that she knows, but when it comes to people she is meeting for the first time, she isn't quite as confident. In a roleplay challenge, she has to relay a request from the head office to a franchise manager.

Next Episodes

All Seasons
1

Communicating a sense of gratitude

Episode 1

2

How to politely ask someone to repeat something

Episode 2

3

Expressing an opinion concisely

Episode 3

4

How to make explanations using photos and other materials

Episode 4

5

Relaying messages

Episode 5

6

Obtaining permission

Episode 6

7

Making apologies

Episode 7

8

Making suggestions

Episode 8

9

Asking questions using keego

Episode 9

10

Offering support

Episode 10

11

Asking how to pronounce names

Episode 11

12

Asking for clarification

Episode 12

13

Answering phone calls for others

Episode 13

14

Responding when you've been asked to do too many things

Episode 14

15

Offering logical explanations

Episode 15

16

Handling difficult negotiations over the phone

Episode 16

17

Supporting a subordinate

Episode 17

18

Politely explaining rules

Episode 18

19

Dealing with ambiguous complaints

Episode 19

20

Telling passengers in a hurry that they may be late

Episode 20

Asking a shop manager to follow orders from head office

Episode 21

22

Identifying your chance to speak at a meeting

Episode 22

23

Explaining when there's been a misunderstanding

Episode 23

24

Adjusting a schedule with a client

Episode 24

25

Making small talk with a client

Episode 25

26

Cheering up a junior employee who is feeling down

Episode 26

27

Asking others for favors

Episode 27

28

Checking that others have understood instructions

Episode 28

29

Reporting to a superior that a coworker is ill

Episode 29

30

Turning down a request for support politely

Episode 30

31

Business Japanese Quiz Part 1

Episode 31

32

Business Japanese Quiz Part 2

Episode 32

33

Dealing with a complaint from a neighbor

Episode 33

34

Asking for instant guidance

Episode 34

35

Asking for further information

Episode 35

36

Saying how much you can do

Episode 36

37

Explaining that you can't make a decision on the spot

Episode 37

38

Taking over someone's work without hurting their feelings

Episode 38

39

Explaining a need for staffing adjustment

Episode 39

40

Pointing out a senior coworker's mistake

Episode 40

41

Words of support for a coworker

Episode 41

42

Fielding an urgent request on the phone

Episode 42

43

Determining what is worrying a client

Episode 43

44

Making a polite request to a superior

Episode 44

45

Asking someone to repeat and clarify

Episode 45

46

Recommending additional repairs

Episode 46

47

Business Japanese Review Special: Part 1

Episode 47

48

Business Japanese Review Special: Part 2

Episode 48

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